2039 lines
55 KiB
JSON
2039 lines
55 KiB
JSON
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"text" : "顺便提一句,目前因为页面一直空白而家人收不到商品,可以给个处理结果吗?"
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},
|
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{
|
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"text" : "简单说,能麻烦你把交付清单负责到交付完成吗?"
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|
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{
|
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"confidence" : 0.9883,
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|
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{
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"language" : "zh-Hans",
|
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"text" : "先说重点,付款结果重复扣款到现在都没处理,什么时候能恢复正常?"
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|
"language" : "zh-Hans",
|
|
"text" : "还有一件事,又一次附件始终打不开,这已经影响正常使用。"
|
|
},
|
|
{
|
|
"confidence" : 0.6224,
|
|
"family" : "release_complaint_unspoken",
|
|
"id" : "random-20260830-en-release_complaint_unspoken-030",
|
|
"language" : "en",
|
|
"text" : "A quick note: The promised handling did not happen; I am still seeing that the account is locked again."
|
|
}
|
|
],
|
|
"falsePositiveExamples" : [
|
|
{
|
|
"confidence" : 0.9996,
|
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"family" : "release_resolved_boundary",
|
|
"id" : "random-20260830-en-release_resolved_boundary-033",
|
|
"language" : "en",
|
|
"text" : "By the way, The earlier problem where the payment was charged twice is over, and the current state is stable."
|
|
},
|
|
{
|
|
"confidence" : 0.9958,
|
|
"family" : "release_resolved_boundary",
|
|
"id" : "random-20260830-en-release_resolved_boundary-026",
|
|
"language" : "en",
|
|
"text" : "By the way, The earlier problem where the page stays blank is over, and the current state is stable."
|
|
},
|
|
{
|
|
"confidence" : 0.9941,
|
|
"family" : "release_resolved_boundary",
|
|
"id" : "random-20260830-en-release_resolved_boundary-020",
|
|
"language" : "en",
|
|
"text" : "By the way, the fee adjustment is confirmed restored, so Finance does not need to intervene."
|
|
},
|
|
{
|
|
"confidence" : 0.9935,
|
|
"family" : "release_resolved_boundary",
|
|
"id" : "random-20260830-en-release_resolved_boundary-024",
|
|
"language" : "en",
|
|
"text" : "The earlier problem where the payment was charged twice is over, and the current state is stable."
|
|
},
|
|
{
|
|
"confidence" : 0.9912,
|
|
"family" : "release_resolved_boundary",
|
|
"id" : "random-20260830-en-release_resolved_boundary-019",
|
|
"language" : "en",
|
|
"text" : "The main point is this: The earlier problem where the account is locked again is over, and the current state is stable."
|
|
}
|
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],
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"precision" : 0.8728,
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},
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"accuracy" : 0.9063,
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}
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},
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},
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},
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"truePositive" : 0
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},
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"release_personal_boundary" : {
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"falsePositive" : 8,
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"precision" : 0,
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"recall" : 0,
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"truePositive" : 0
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},
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"release_resolved_boundary" : {
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"accuracy" : 0.5125,
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"falseNegative" : 0,
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"falsePositive" : 39,
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"precision" : 0,
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"recall" : 0,
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"total" : 80,
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"trueNegative" : 41,
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"truePositive" : 0
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},
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"release_task_owner" : {
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"accuracy" : 1,
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"f1" : 1,
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"falseNegative" : 0,
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"falsePositive" : 0,
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"precision" : 1,
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"recall" : 1,
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"total" : 80,
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"trueNegative" : 0,
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"truePositive" : 80
|
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},
|
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"release_task_polite_request" : {
|
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"accuracy" : 0.9875,
|
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"f1" : 0.9937,
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"falseNegative" : 1,
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"falsePositive" : 0,
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"precision" : 1,
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"recall" : 0.9875,
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"total" : 80,
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"trueNegative" : 0,
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"truePositive" : 79
|
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}
|
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},
|
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"thresholdAt90Precision" : {
|
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"metrics" : {
|
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"accuracy" : 0.8391,
|
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"f1" : 0.865,
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"precision" : 0.9091,
|
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"recall" : 0.825,
|
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"total" : 640,
|
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"trueNegative" : 207,
|
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"truePositive" : 330
|
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},
|
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"threshold" : 0.86
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},
|
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"thresholdAt95Precision" : {
|
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"metrics" : {
|
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"accuracy" : 0.8094,
|
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"f1" : 0.8277,
|
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"falseNegative" : 107,
|
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|
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"precision" : 0.9513,
|
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|
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"total" : 640,
|
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"trueNegative" : 225,
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"truePositive" : 293
|
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},
|
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"threshold" : 0.96
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},
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"thresholdsAt90PrecisionByLanguage" : {
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"en" : {
|
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"metrics" : {
|
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"accuracy" : 0.7469,
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"precision" : 0.9048,
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"truePositive" : 133
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},
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"threshold" : 0.95
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},
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"zh-Hans" : {
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"metrics" : {
|
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"accuracy" : 0.9,
|
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"f1" : 0.9192,
|
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"falseNegative" : 18,
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"falsePositive" : 14,
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"precision" : 0.9286,
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"recall" : 0.91,
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"trueNegative" : 106,
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"truePositive" : 182
|
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},
|
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"threshold" : 0.36
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}
|
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},
|
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"thresholdsAt95PrecisionByLanguage" : {
|
|
"en" : {
|
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"metrics" : {
|
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"accuracy" : 0.675,
|
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"f1" : 0.6601,
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"falsePositive" : 5,
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"precision" : 0.9528,
|
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"recall" : 0.505,
|
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"total" : 320,
|
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"trueNegative" : 115,
|
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"truePositive" : 101
|
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},
|
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"threshold" : 0.99
|
|
},
|
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"zh-Hans" : {
|
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"metrics" : {
|
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|
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"f1" : 0.9251,
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|
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"precision" : 0.9572,
|
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"total" : 320,
|
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"trueNegative" : 112,
|
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"truePositive" : 179
|
|
},
|
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"threshold" : 0.68
|
|
}
|
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}
|
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}
|
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],
|
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"corpusRecordCount" : 640,
|
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"exactTrainingOverlapCount" : 0,
|
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"familyCount" : 8,
|
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"generatedAt" : "2026-08-27T05:29:37Z",
|
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"languageCounts" : {
|
|
"en" : 320,
|
|
"zh-Hans" : 320
|
|
},
|
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"manifestSchemaVersion" : 2,
|
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"seed" : 20260826,
|
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"sentiment" : {
|
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"accuracy" : 0.8109,
|
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"correct" : 519,
|
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|
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"negative" : 0.8129,
|
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"neutral" : 0.9114,
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},
|
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|
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"unknown" : 81,
|
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"unknownRate" : 0.1266
|
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},
|
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"sentimentBySource" : {
|
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"release_complaint_brief" : {
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"accuracy" : 0.675,
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"negative" : 0.806,
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"neutral" : 0,
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"positive" : 0
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},
|
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"total" : 80,
|
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"unknown" : 17,
|
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"unknownRate" : 0.2125
|
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},
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"negative" : 0.7879,
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"neutral" : 0,
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"positive" : 0
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"unknown" : 16,
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"unknownRate" : 0.2
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},
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},
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"unknownRate" : 0.175
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},
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"negative" : 0,
|
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"neutral" : 0.9937,
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"positive" : 0
|
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},
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"unknown" : 1,
|
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"unknownRate" : 0.0125
|
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},
|
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"release_resolved_boundary" : {
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"neutral" : 0.9474,
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"unknownRate" : 0.0875
|
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},
|
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"negative" : 0,
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"neutral" : 0.8732,
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"positive" : 0
|
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},
|
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"total" : 80,
|
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"unknown" : 9,
|
|
"unknownRate" : 0.1125
|
|
},
|
|
"release_task_polite_request" : {
|
|
"accuracy" : 1,
|
|
"correct" : 80,
|
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"macroF1" : 0.3333,
|
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"perLabelF1" : {
|
|
"negative" : 0,
|
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"neutral" : 1,
|
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"positive" : 0
|
|
},
|
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"total" : 80,
|
|
"unknown" : 0,
|
|
"unknownRate" : 0
|
|
}
|
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}
|
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} |