{
  "classifiers" : [
    {
      "acceptedForAutomaticRouting" : false,
      "algorithm" : "maxEnt",
      "confidenceThreshold" : 0.91,
      "confidenceThresholdsByLanguage" : {
        "en" : 0.92,
        "zh-Hans" : 0.91
      },
      "id" : "task",
      "labels" : [
        "notTask",
        "task"
      ],
      "modelFile" : "TaskIntentClassifier.mlmodel",
      "positiveLabel" : "task"
    },
    {
      "acceptedForAutomaticRouting" : true,
      "algorithm" : "maxEnt",
      "confidenceThreshold" : 0.99,
      "confidenceThresholdsByLanguage" : {
        "en" : 0.99,
        "zh-Hans" : 0.99
      },
      "id" : "question",
      "labels" : [
        "notQuestion",
        "question"
      ],
      "modelFile" : "QuestionIntentClassifier.mlmodel",
      "positiveLabel" : "question"
    },
    {
      "acceptedForAutomaticRouting" : true,
      "algorithm" : "maxEnt",
      "confidenceThreshold" : 0.74,
      "confidenceThresholdsByLanguage" : {
        "en" : 0.76,
        "zh-Hans" : 0.78
      },
      "id" : "invitation",
      "labels" : [
        "notInvitation",
        "invitation"
      ],
      "modelFile" : "InvitationIntentClassifier.mlmodel",
      "positiveLabel" : "invitation"
    },
    {
      "acceptedForAutomaticRouting" : true,
      "algorithm" : "maxEnt",
      "confidenceThreshold" : 0.7,
      "confidenceThresholdsByLanguage" : {
        "en" : 0.81,
        "zh-Hans" : 0.75
      },
      "id" : "complaint",
      "labels" : [
        "notComplaint",
        "complaint"
      ],
      "modelFile" : "ComplaintIntentClassifier.mlmodel",
      "positiveLabel" : "complaint"
    },
    {
      "acceptedForAutomaticRouting" : false,
      "algorithm" : "maxEnt",
      "confidenceThreshold" : 0.5,
      "confidenceThresholdsByLanguage" : {
        "en" : 0.5,
        "zh-Hans" : 0.5
      },
      "id" : "scheduleNegotiation",
      "labels" : [
        "notScheduleNegotiation",
        "scheduleNegotiation"
      ],
      "modelFile" : "ScheduleNegotiationIntentClassifier.mlmodel",
      "positiveLabel" : "scheduleNegotiation"
    },
    {
      "acceptedForAutomaticRouting" : true,
      "algorithm" : "maxEnt",
      "confidenceThreshold" : 0.99,
      "confidenceThresholdsByLanguage" : {
        "en" : 0.99,
        "zh-Hans" : 0.99
      },
      "id" : "confirmationDecision",
      "labels" : [
        "notConfirmationDecision",
        "confirmationDecision"
      ],
      "modelFile" : "ConfirmationDecisionIntentClassifier.mlmodel",
      "positiveLabel" : "confirmationDecision"
    },
    {
      "acceptedForAutomaticRouting" : true,
      "algorithm" : "maxEnt",
      "confidenceThreshold" : 0.95,
      "confidenceThresholdsByLanguage" : {
        "en" : 0.95,
        "zh-Hans" : 0.96
      },
      "id" : "followUpReminder",
      "labels" : [
        "notFollowUpReminder",
        "followUpReminder"
      ],
      "modelFile" : "FollowUpReminderIntentClassifier.mlmodel",
      "positiveLabel" : "followUpReminder"
    },
    {
      "acceptedForAutomaticRouting" : true,
      "algorithm" : "maxEnt",
      "confidenceThreshold" : 0.69,
      "confidenceThresholdsByLanguage" : {
        "en" : 0.69,
        "zh-Hans" : 0.77
      },
      "id" : "blessing",
      "labels" : [
        "notBlessing",
        "blessing"
      ],
      "modelFile" : "BlessingIntentClassifier.mlmodel",
      "positiveLabel" : "blessing"
    },
    {
      "acceptedForAutomaticRouting" : true,
      "algorithm" : "maxEnt",
      "confidenceThreshold" : 0.64,
      "confidenceThresholdsByLanguage" : {
        "en" : 0.64,
        "zh-Hans" : 0.74
      },
      "id" : "replyableMessage",
      "labels" : [
        "notReplyableMessage",
        "replyableMessage"
      ],
      "modelFile" : "ConversationalReplyIntentClassifier.mlmodel",
      "positiveLabel" : "replyableMessage"
    },
    {
      "acceptedForAutomaticRouting" : true,
      "algorithm" : "maxEnt",
      "id" : "sentiment",
      "labels" : [
        "negative",
        "neutral",
        "positive"
      ],
      "modelFile" : "SentimentClassifier.mlmodel"
    }
  ],
  "corpusRecordCount" : 23918,
  "generatedAt" : "2026-08-27T05:29:04Z",
  "schemaVersion" : 2
}